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Emails from Polaris Locker
Account emails come from Polaris Locker, at noreply@auth.plrs.im or noreply@plrs.im. None asks for your full license key.
Ignore a code or link you didn’t ask for; nothing changes until it is used. Code didn’t arrive? See Your sign-in code didn’t arrive.
Your library
Section titled “Your library”Your App license
Section titled “Your App license”Enter the key in the app. Keep it private.
App license is ready
Section titled “App license is ready”Sign in with this address. No key.
App is in your library
Section titled “App is in your library”Select Open, then the app’s name.
App is in your Polaris Locker library
Section titled “App is in your Polaris Locker library”Select Open, then the app’s name.
Your App license was added to a Polaris Locker account
Section titled “Your App license was added to a Polaris Locker account”Added with its key. Not you? Contact the app’s developer.
Your license has a new key
Section titled “Your license has a new key”The old key can’t activate new devices; existing ones keep working.
Download App for System
Section titled “Download App for System”Open the link on the device you’re installing on.
Devices and sign-in
Section titled “Devices and sign-in”Device was removed from App
Section titled “Device was removed from App”Choose See your devices to review it.
App signed out on Device
Section titled “App signed out on Device”Another device replaced this one. Choose Open Polaris Locker.
App signed in on Device
Section titled “App signed in on Device”You approved it from another device. If it wasn’t you, choose See your devices and remove it.
A new device signed in to your Polaris Locker account
Section titled “A new device signed in to your Polaris Locker account”Choose Open Polaris Locker to review.
Recovery started on Device
Section titled “Recovery started on Device”A device is unlocking your synced data with the recovery code. Not you? Choose See your devices and remove it. No one asks for this code.
Your App recovery code changed
Section titled “Your App recovery code changed”The old code no longer works. Not you? Secure your account.
App encryption was reset
Section titled “App encryption was reset”New key and recovery code. A device with the old key can move your data over for 30 days. Not you? Secure your account.
A personal token was created for your Polaris Locker account
Section titled “A personal token was created for your Polaris Locker account”A command line got read-only access to your packages. Revoke it under Packages.
Method was connected to your Polaris Locker account
Section titled “Method was connected to your Polaris Locker account”Not you? Secure your account.
Method was disconnected from your Polaris Locker account
Section titled “Method was disconnected from your Polaris Locker account”Not you? Secure your account.
Your Polaris Locker primary email was changed
Section titled “Your Polaris Locker primary email was changed”Security emails now go to another verified email. Not you? Secure your account.
Your account
Section titled “Your account”Your Polaris Locker account is scheduled for deletion
Section titled “Your Polaris Locker account is scheduled for deletion”Choose Review account settings to cancel before the erase date. See Delete your account.
Your Polaris Locker account deletion was canceled
Section titled “Your Polaris Locker account deletion was canceled”Nothing is erased.
Your Polaris Locker account has been deleted
Section titled “Your Polaris Locker account has been deleted”Your account, email addresses and sign-in methods were erased. Your licenses stay with each developer; sign in to add them back.
Two Polaris Locker accounts were joined
Section titled “Two Polaris Locker accounts were joined”Not you? Secure your account.
Your Polaris Locker accounts were separated
Section titled “Your Polaris Locker accounts were separated”Not you? Secure your account.
License changes
Section titled “License changes”If a change is unexpected, contact the developer’s support within 72 hours; they can undo it.
A App license left your library
Section titled “A App license left your library”Another account holds it now. Bought it? Ask the developer to move it.
The developer moved your App license to another account
Section titled “The developer moved your App license to another account”It now belongs to the other account.
App is being added to your library
Section titled “App is being added to your library”Select Open, then the app’s name.
The developer undid a move of a App license
Section titled “The developer undid a move of a App license”The license returns to the original account.
The developer removed a App license from your account
Section titled “The developer removed a App license from your account”Also sent as A App license is no longer assigned to you, when your email address was removed from a waiting license.
The developer assigned your App license to someone else
Section titled “The developer assigned your App license to someone else”Someone else holds it now.
A App license was assigned to you
Section titled “A App license was assigned to you”Sign in with that email, then select Open and the app’s name.
Need help?
Section titled “Need help?”For a question about an app or its license, read Get help with an app.