Sign in with your work account

Some organizations, such as an employer or a school, sign their people in to Polaris Locker, the service the app uses for licenses and sign-in. When your email belongs to one of them, typing it takes you to your organization’s sign-in instead of an emailed code.

Important

Locker and the app’s developer can’t change your organization’s sign-in or reset its password. Your organization’s IT help desk can.

Sign in

1. On the sign-in page, enter your work or school email and select Continue.
2. The page shows your organization’s name and your email. Select Continue to Organization, where Organization is its name.
3. Sign in on your organization’s page, the same way you do at work or school.
4. You come back signed in. The first time, you also set up your account.

If your Locker account already uses that email, your organization’s sign-in is added to it, and you get an email saying so.

To use another email, select Change next to your email.

Get a code instead

Some organizations let you choose. The page then says, for example, “students.example.edu signs in through Lakeside University.” and also offers Email me a code instead. Select it, and we email you a 6-digit code, the same as for any other email.

When your organization requires its own sign-in

The page says, for example, “Lakeside University requires its own sign-in for example.edu addresses.” There is no code option: codes we email to that address don’t sign you in. A passkey on your account still works, and so do the other ways you added to sign in.

When your organization’s sign-in doesn’t work

1. Select Continue to Organization again.
2. If your organization’s page shows an error or doesn’t load, wait a few minutes and try again.
3. If it keeps failing, contact your organization’s IT help desk.

Check it worked

You’re back where you started, signed in.